FAQs

Yes - Sun Valley Carpet Care offers discounts for military members, veterans, and new clients.

While this can vary, many experts recommend having carpets professionally cleaned at least once every 6-12 months. Homes with pets, children, or high-traffic areas may benefit from more frequent cleaning depending on use and condition.

Yes. The cleaning solutions we use are designed to be highly effective while remaining safe for families and pets when applied properly by our trained technicians.

Our technicians can treat common stains such as food, beverages, dirt, and pet accidents, along with embedded odors. We also offer specialized enzyme treatments to help eliminate bacteria and persistent smells.

We recommend removing small items and valuables before your appointment. With advance notice, our team can assist with moving larger furniture as needed.

We clean a wide variety of hard surfaces, including porcelain and ceramic tile, natural stone such as marble and limestone, travertine, Saltillo tile, and both sealed and unsealed grout.

Yes, grout sealing can be added to your service upon request. Sealing helps protect against future staining and extends the life of your grout.

Service time depends on the size of the area and its condition. Carpet cleaning for a standard room typically takes 1-2 hours, though heavily soiled areas may require additional time.

Before we arrive, please clear small items and breakables from the area, vacuum if possible, and ensure pets are safely secured during the service.

Yes - we stand behind our quality of service and aim to get the job done right the first time. If you have any concerns after your appointment, contact our office and we will address them promptly.